Privacy Policy

Your privacy is important to us. Please read our Privacy Policy carefully.

Valrix Technologies ("Valrix", "we", "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide while using our website (utility.valrixtechnologies.com) and digital payment services.

1. Information We Collect

We may collect the following information:

  • Name and contact details.
  • Email address and mobile number.
  • Billing and payment information.
  • Device, browser, and IP address.
  • Transaction history and service usage details.
2. How We Use Your Information
  • To process bill payments, recharges, and payouts.
  • To verify your identity and prevent fraud.
  • To provide customer support and respond to queries.
  • To improve our services, website, and user experience.
  • To comply with legal and regulatory requirements.
3. Sharing of Information

We do not sell your personal information. We may share information only with billers, banks, and payment system partners to the extent required to complete your transactions, with service providers who assist in operating our platform, or when required by law, regulation, or valid legal process.

4. Data Security

We use industry-standard security measures, including encryption and secure servers, to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used. You can control cookies through your browser settings.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services, resolve disputes, and comply with legal obligations.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.

8. Contact Us

For any privacy-related questions, contact us at support@valrixtechnologies.com or +91 98104 09041.